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Account
3 articles
Booking
5 articles
Flights
1 article
Getting Started
2 articles
Payment
2 articles
Refund
2 articles
Visa
3 articles
Articles
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Frequently Asked Questions
FAQQ: How do I know my booking is confirmed?You will receive a confirmation email with your booking reference number. You…
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Travel Insurance Information
Why Get Travel Insurance?Travel insurance protects you against unexpected events:Trip cancellation or interruptionMedical emergencies abroadLost or delayed baggageFlight delays and…
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Baggage Allowance Guide
Baggage Allowance InformationBaggage allowance varies by airline and fare class. Here is a general guide:Domestic Flights (Bangladesh)Check-in: 20kg (varies by…
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How to Create an Account
Creating Your Global Travels AccountHaving an account gives you access to:Faster bookings with saved traveler profilesOrder history and booking managementExclusive…
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How to Cancel or Modify a Booking
Cancellation & Modification PolicyYou can cancel or modify your booking by:Online: Log in to your account and go to "My…
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How to Apply for a Visa
Visa Application ProcessGetting your visa through Global Travels is easy:Select Country: Browse our visa services and select your destination country.Check…
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Payment Methods We Accept
Accepted Payment MethodsGlobal Travels accepts the following payment methods:Credit Cards: Visa, Mastercard, American ExpressDebit Cards: All major bank debit cardsMobile…
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How to Book a Flight
Booking a Flight on Global TravelsFollow these simple steps to book your flight:Search: Enter your departure city and destination on…
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How do saved travellers work?
Add the people you travel with regularly under Travellers in your dashboard. Their details then fill in automatically the next time you book, so…
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How do I use my wallet balance?
Your wallet holds refunds and promotional credit. The balance is shown in your dashboard under Wallet, along with every transaction that affected it. Wallet…
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