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Account
3 articles
Booking
5 articles
Flights
1 article
Getting Started
2 articles
Payment
2 articles
Refund
2 articles
Visa
3 articles
Articles
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What happens if my visa is rejected?
We refund our service fee if an application we prepared is rejected. Embassy fees are collected by the embassy itself and are non-refundable regardless…
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What documents do I need for a visa?
Requirements vary by country, but almost every application needs a passport valid for at least six months, recent photographs, a bank statement covering the…
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How do I cancel a booking?
Open My Bookings, select the booking, and use Get Help to request cancellation. Our team confirms the applicable charges before anything is cancelled, so…
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How long does a refund take?
Refunds are credited to your GlobalTravels wallet immediately once the airline or hotel approves the cancellation, so you can rebook straight away. If you…
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Why was my payment declined?
The most common reasons are an international transaction block on your card, an incorrect OTP, or insufficient balance. Contact your bank to confirm international…
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Which payment methods do you accept?
We accept bKash, Nagad, Rocket, and all major debit and credit cards including Visa, Mastercard and American Express through our secure payment gateway. Your…
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Can I book for someone else?
Yes. The contact details are used for sending the ticket and for any updates, while the traveller details are the people actually flying. They…
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How do I book a flight?
Search your route on the homepage, choose a fare from the results, then enter traveller details exactly as they appear on the passport. After…
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